TICKET TERMS & CONDITIONS
WHAT TIME DO DOORS OPEN & CLOSE?
Doors open an hour before showtime. The gig should finish around 1.00am. *Timings are subject to change.
Tickets are available as Standing Only.
Tickets are available online and will be available at the door on the night (subject to availability and venue capacity). All major bank debit and credit cards, and cash, will be accepted on the door.
There will not be physical tickets available from any other outlets.
Online tickets are subject to Booking Fees.
The venue is 18 plus only. ID will be required to enter.
All tickets are NOT refundable except if the event is cancelled in its entirety.
VENUE & DISABLED ACCESS
The venue provides access for persons with disability, There is access for disabled people at the back entrance of the theatre. We have one accessible toilet available on-site. If you need assistance with mobility or have disabled needs please first contact us here before purchasing a ticket.
TRAVEL TO THE EVENT
The Venue can be reached by foot or taxi. It is strongly advised not to use your personal vehicle on the night as to avoid any potential congestion.
Please leave yourself plenty of time to arrive relaxed before the event starts, and plan your return journey so as to avoid the crowd leaving the venue.
There will be a bar service for the purchase of non-alcoholic and alcoholic drinks and a limited range of bar snacks during the evening. The bar will accept all major bank debit and credit cards and cash. It will close 11.30pm
All ticket purchases are subject to Booking Fees. This covers the direct costs of each banking transaction per ticket order and online ticket selling charges.
The fee will appear in your checkout basket. If you wish to pay using a currency other than GIP/GBP £s, we advise you first check with your bank regarding any charges your bank may make for converting your purchase to GIP/GBP £s.
By purchasing and/or attending the event you consent to be photographed and/or filmed. You consent for your image to be used in any promotional communication materials worldwide in perpetuity.
Cameras are normally permitted for personal use. Professional cameras and video/audio equipment are strictly prohibited unless you have a press pass.
For press or photography accreditation please contact us here
FAILED TICKET TRANSACTIONS
If you receive a notification that your online transaction has failed, please wait before attempting another purchase. Be sure to check your Spam, Junk or Promotions folders first for any emails, then try again.
Please ensure if you are buying tickets on your mobile or tablet that you are connected to a strong internet signal. If the signal drops out during your purchase, the process may be interrupted. This may result in a failed ticket transaction.
If you can’t find your tickets in your email inbox, please be sure to check your Spam or Junk or Promotions email folders.
*Failed payments typically happen when credit card information is entered incorrectly. It could be something as simple as your post code. Double check the card number and billing address details you are entering.
*Failed payments can also occur when there is a break in the internet connection during the transaction or if the card is declined by your bank or card provider. If you suspect you lost your internet connection during your transaction, we recommend you try again using a laptop or desktop computer with a reliable internet connection, instead of a smartphone or tablet on a mobile network.
*Try a different credit or debit card, if practicable.
*A card can be declined for a variety of reasons other than the availability of funds. We advise you call your bank or card provider because sometimes a card is declined because it gets 'flagged' by your bank or card provider. It's for security, to protect you and your card. Call and tell them your card has been declined during an online (or mobile) transaction, and tell them the date and amount of the purchase. You may find that they have a security flag on and they will lift it to enable you to complete your purchase.
TERMS & CONDITIONS
TERMS & CONDITIONS
Futuresoundz Breakthrough Acts Presents Low Island + The Layla Rose Band (the ‘Event’) will be issued on behalf
Futuresoundz Limited subject to the terms and conditions on our website
https://www.futuresoundz.co.uk/ or displayed at the venue (as may be changed from time to time in the Event Organisers’ absolute discretion). The use of the ticket signifies agreement by the holder to the following minimum terms and conditions:
The Event Organisers shall not be liable for any loss, damage, cost or expense (including any damage to personal property), except in the case of death or personal injury and only if due to any negligent act or omission on their part. Under no circumstances will the Event Organisers be liable for unforeseen or indirect loss of any form.
The Event Organisers reserve the right to postpone or cancel the Event at any stage, if deemed necessary in their opinion, or if circumstances arise outside their control. They also reserve the right to alter or change the format or any aspect of the Event, or its running order and line-up without prior notification. Should the Event be postponed, cancelled, the line-up changed or the format altered, the Event Organisers will not be liable for the payment of any compensation or for any loss of money and/or expenses incurred.